DJI Service & Support

DJI Care Refresh provides service protection for compatible DJI devices, with up to two replacements of damaged equipment per year for an additional fee. Coverage includes damage caused by collisions and water contact. Replacements are supplied as new or equivalent-new hardware, subject to the service terms. The plan can be activated within 30 days of the device’s first activation and may be extended with additional one-year plans, up to a total of three years. For eligible devices, an unused Care Refresh period can also qualify for an additional year of manufacturer warranty. Activation requires the service code, device serial number and user details.

DJI Care Refresh provides one year of service protection for compatible DJI products, with up to two replacements of damaged equipment for an additional fee. Coverage includes damage caused by impacts and contact with water. Damaged equipment is replaced with a new or equivalent-new unit under the service terms. For the DJI RS 3 Mini, the first replacement costs PLN 209 and the second PLN 249. These fees may vary with exchange rates when arranging service directly with the manufacturer. Activation must take place within 30 days of the device’s first activation. The additional 30-day activation period is not available for cameras, gimbals or stabilizers.

DJI Care Refresh provides one year of service protection for compatible DJI products, with up to two replacements of damaged equipment for an additional fee. Coverage includes damage caused by impacts and contact with water. Damaged equipment is replaced with a new or equivalent-new product, subject to the service terms. For the DJI RS 3 Pro, the first replacement costs PLN 439 and the second PLN 569; these fees may vary with exchange rates when contacting the manufacturer directly. Activation must take place within 30 days of the device’s first activation. This 30-day activation period extension is not available for cameras, gimbals or stabilizers. The service is activated online using the Care Refresh code, device serial number and user details.

DJI Care Refresh provides one year of service protection for compatible DJI products, with up to two replacements of damaged equipment for an additional fee. Coverage includes damage caused by impacts and contact with water. Damaged equipment is replaced with a new or equivalent-new unit under the service terms. For DJI Action 3 cameras, the first replacement costs PLN 119 and the second PLN 185. These fees may vary with exchange rates when arranging service directly with the manufacturer. Activation must take place within 30 days of the device’s first activation. The additional 30-day activation period is not available for cameras, gimbals or stabilizers.

DJI Care Refresh+ extends service protection for compatible DJI products by 12 months after the original DJI Care Refresh plan expires. During the extension period, one damaged product can be repaired or replaced for an additional fee. Coverage includes damage caused by operator error, contact with water, falls and signal interference during use. Replacement units are new or equivalent in appearance and performance, and DJI covers the transport costs for the service. DJI Care Refresh must still be active when Care Refresh+ is purchased, with at least one replacement remaining. The extension is linked to the device and is valid only in the country or region where it was purchased.

DJI Care Refresh provides two years of service protection for compatible DJI products, with up to four replacements of damaged equipment for an additional fee. Coverage includes damage caused by collisions and contact with water. Damaged equipment is replaced with a new or equivalent unit under the service terms. For the DJI Osmo Action 3 series, each replacement costs PLN 119, although the fee may vary with exchange rates when contacting the manufacturer directly. The plan must be activated within 30 days of the device’s first activation. Coverage can be extended by one additional year through the purchase of another annual plan, bringing the total protection period to three years. The manufacturer’s warranty also applies during the service period.

DJI Care Refresh provides two years of service protection for compatible DJI products, with up to four replacements of damaged equipment for an additional fee. Coverage includes damage caused by collisions and contact with water. Damaged equipment is replaced with a new or equivalent unit in accordance with the service terms. For the DJI RS 3 Mini, each replacement costs PLN 209, although the fee may vary with exchange rates when contacting the manufacturer directly. The plan must be activated within 30 days of the device’s first power-on. Coverage can be extended by one additional year through the purchase of another annual plan, bringing the total protection period to three years. The manufacturer’s warranty also applies during the service period.