DJI Care Refresh for Osmo Action
DJI Care Refresh provides service protection for compatible DJI devices, with up to two replacements of damaged equipment per year for an additional fee. Coverage includes damage caused by collisions and water contact. Replacements are supplied as new or equivalent-new hardware, subject to the service terms. The plan can be activated within 30 days of the device’s first activation and may be extended with additional one-year plans, up to a total of three years. For eligible devices, an unused Care Refresh period can also qualify for an additional year of manufacturer warranty. Activation requires the service code, device serial number and user details.
The service must be activated within 30 days of the device’s first activation. Registration is completed through DJI’s Care Refresh activation page using the service code, the device’s serial number and the activating person’s contact details. Once activation is confirmed by email, the plan is assigned to the corresponding region. Protection can be extended by purchasing additional one-year plans, up to a maximum total term of three years.
For certain eligible models, including selected Mavic, Mini, RS, Osmo Mobile and Osmo Action devices, an additional year of manufacturer warranty may be available if Care Refresh is not used during the plan period.
Care Refresh does not cover lost or stolen equipment, additional accessories, cosmetic damage that does not affect operation, damage caused by force majeure, faults outside the service period or damage resulting from unauthorised modifications, incompatible batteries, chargers, accessories or software. Charges for model upgrades or performance improvements are also excluded.
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