DJI Care Refresh 2-Year Plan for Osmo Action 3
DJI Care Refresh provides two years of service protection for compatible DJI products, with up to four replacements of damaged equipment for an additional fee. Coverage includes damage caused by collisions and contact with water. Damaged equipment is replaced with a new or equivalent unit under the service terms. For the DJI Osmo Action 3 series, each replacement costs PLN 119, although the fee may vary with exchange rates when contacting the manufacturer directly. The plan must be activated within 30 days of the device’s first activation. Coverage can be extended by one additional year through the purchase of another annual plan, bringing the total protection period to three years. The manufacturer’s warranty also applies during the service period.
For the DJI Osmo Action 3 series, each replacement costs PLN 119. If the service is arranged directly with the manufacturer, the fee may vary depending on the current exchange rate.
DJI Care Refresh must be activated within 30 days of the device’s first activation. Activation is completed online using the Care Refresh code, the device’s serial number and the activating person’s details, including name and email address. The plan is assigned to the appropriate region, and confirmation is sent by email. An additional annual plan can extend coverage by one year, up to a total of three years. The manufacturer’s warranty also applies during the service period.
For certain eligible models, including the DJI Osmo Action 3, an additional year of warranty may be granted if the replacement option is not used during the Care Refresh period.
If damage occurs, the user reports the fault and sends the equipment to DJI’s service centre in Germany, indicating that DJI Care Refresh has been purchased. After receiving a repair estimate, the user can choose between paid repair or replacement through Care Refresh. Once the replacement fee is paid, the replacement unit is shipped promptly with free delivery.
The service does not cover lost or stolen equipment, additional accessories, intentional loss, cosmetic casing damage that does not affect functionality, damage caused by force majeure, faults outside the coverage period, model upgrades or performance improvements, or faults resulting from unauthorised modifications, incompatible batteries or chargers, or unauthorised accessories, batteries or software.
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